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Warranty Information

While most other online Airsoft retailers offer either no warranty, a 14 day warranty, or some other warranty that is lacking in both terms and coverage time, Gbbarmory is proud to offer the best product warranty in the Airsoft industry. We provide a 30-day comprehensive warranty on most of the products we carry (unless otherwise stated), which covers items purchased against inherent defects in manufacturing band/or workmanship under standard operating condition - see below for full details on the terms of warranty coverage. We work hard to ensure 100% customer satisfaction and are committed to providing top-notch service be it before, during, or after your purchase. 

 

 

Warranty Terms

Gbbarmory provides a full 30-day warranty on most items purchased from us, to start the day a customer takes delivery of the product(s). Before opening and playing with your purchase, please take note of the warranty exclusions listed below for reference, as failure to adhere to any of the following exclusions may result in a voided warranty. All exclusions are clearly listed below so that there is no confusion when determining warranty status/eligibility. 

 

For items that are deemed to be serviceable under said warranty, Airsoft Gbbarmory retains full discretion to repair or replace the item(s) using new, refurbished, or reconditioned but functionally identical parts and/or accessories. 

 

If an item covered under warranty is deemed to be unfit for repair, Gbbarmory retains full discretion in replacing the item with a brand new, identical model. Please keep in mind that by making a purchase from Gbbarmory, the buyer agrees to be subject to and bound by any and all terms, details, and exclusions listed on this disclosure of warranty page, as making a purchase constitutes a buyer's complete comprehension of the warranty policy and all other policies listed on this website.

 

Product defects that are a result of user abuse/damage, including but not limited to using Propane gas instead of green gas, physical damage, drops onto hard surfaces, accidental abuse/neglect, improper operation/storage/maintenance, lack of maintenance, exposure to liquids, high levels of humidity, dirt/mud/sand, exposure to and/all extreme weather conditions, abnormal operating conditions, and/or any or all of the above are deemed to be acts of negligence on the part of the buyer and are NOT covered under Gbbarmory's warranty. Furthermore, negligence also causes any warranty(s), whether stated or implied, to be voided in full. 

 

BBs

(low density, low quality, sporting goods store brand/grade BBs) and/or improper size/weight BBs, including all sporting-goods store branded BBs (i.e. Crosman, SoftAir USA, UltraSonic (licensed by SoftAir USA), Airstrike USA, Flying Colors, FirePower, CyberGun, CyberGun S.A., S.A., Gamo, Beeman, etc.) will be discarded or shipped back to the sender, as products using these types of BBs WILL malfunction. Inferior BBs may shatter inside the gun and indefinitely damage the gun, and/or may damage the internals, thereby ending and voiding any warranty either written or implied.

 

Special "boneyard" category are not covered under any warranty, whether written or implied. Products found in the boneyard are items that are sold below cost due to certain inherent product issues; a description of such issues is typically found within the description of the respective boneyard item. 

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